Quality Management (7 Days)

The Quality Management course provides a comprehensive understanding of the principles and practices of Quality Management over a period of 7 days. Participants will learn the key concepts of Quality Management, including ISO 9001:2015, and receive practical guidance on implementing effective Quality Management systems in a range of industries.

Course Outline

• Day 1: Introduction to Quality Management
  Participants will learn the fundamental principles of Quality Management and how they apply to a range of industries. Topics covered include Quality Management systems, Quality Assurance, and Quality Control.
• Day 2: Quality Planning
  Participants will learn how to develop a Quality Management plan that aligns with their organization's goals and objectives. Topics covered include Quality Planning tools and techniques, and how to create a Quality Management plan that meets ISO 9001:2015 requirements.
• Day 3: Quality Control
  Participants will learn how to implement effective Quality Control processes to ensure product and service quality. Topics covered include Statistical Process Control, Control Charts, and Inspection Planning.
• Day 4: Quality Assurance
  Participants will learn how to design and implement an effective Quality Assurance program that meets ISO 9001:2015 requirements. Topics covered include Quality Assurance planning, Process Auditing, and Corrective and Preventive Action.
• Day 5: Continuous Improvement
  Participants will learn how to implement a Continuous Improvement program that drives innovation and efficiency. Topics covered include Root Cause Analysis, Lean Manufacturing, and Six Sigma.
• Day 6: Implementation and Documentation
  Participants will learn how to implement and document a Quality Management system that meets ISO 9001:2015 requirements. Topics covered include Quality Management documentation, Process Mapping, and Risk Management.
• Day 7: Management Review and Certification
  Participants will learn how to prepare for a successful Management Review and Certification process. Topics covered include Internal Auditing, Certification Requirements, and Auditor Competence.

At the end of the Quality Management course, participants will have a strong understanding of Quality Management principles and practices, and will be equipped with the skills and knowledge needed to develop and implement effective Quality Management systems in their organizations.